Frequently Asked Questions
Everything you need to know about your GhostBed experience.
How long does it take for my GhostBed to ship?
Most orders ship within 24 hours. Once your order leaves our warehouse, delivery typically takes 2 to 5 business days depending on your location.
What is the 101-Night Sleep Trial?
We offer a 101-night trial period to ensure you love your mattress. We ask that you sleep on it for at least 30 nights to allow your body to adjust. If you aren't satisfied, we will arrange a return and full refund.
Do I need a specific foundation for my GhostBed?
GhostBed mattresses work best on a flat, sturdy surface such as a box spring, slatted frame with slats no more than 3 inches apart, or an adjustable base.
What kind of warranty comes with my purchase?
The GhostBed is backed by an industry-leading 20 to 25-year warranty, depending on the model, covering any manufacturing defects or structural issues.
How is the mattress packaged for delivery?
Your GhostBed is vacuum-sealed and compressed into a compact box. It arrives at your door ready to be unrolled and will expand to its full shape within a few hours.
Does GhostBed offer financing options?
Yes, we partner with Affirm to offer flexible monthly payment plans, allowing you to pay for your mattress over time with 0% APR options available for qualified buyers.